As of July 1st, 2016, 360 Performance Circle has become
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Episode 07
Effective Gemba Walking
Watch the right and wrong ways to perform this core lean activity

This video is part 1 of 2 of the set:  Leadership Through Gemba Walking

Video Length:
38 min

Gemba walking is often misunderstood and  so is performed incorrectly and becomes ineffective. The main purpose of going to the gemba is to see the waste and teach, thus supporting one’s leadership skills.   Learn how to do the gemba properly and learn about different options to increase effectiveness. 


  • Introduction  (1:18 min)
  • What gemba walking means  (2:14 min)
  • Characteristics of a good gemba walker  (7:36 min)
  • Who should be involved  (2:19 min)
  • Use of drama to make a point  (4:21 min)
  • Techniques – “how to” and “how not to”  (17:37 min)
  • Types of gemba walks  (1:02 min)
  • Closing thoughts  (0:58 min)

Target audience

  • Primary:  Top and middle management 
  • Secondary:  Supervisors, team leaders
"Strive not to be a success, but rather to be of value. "
– Albert Einstein