As of July 1st, 2016, 360 Performance Circle has become
Kaizen Online, a part of Kaizen Institute



Episode 05
Humble Leadership in a Continuous Improvement / Lean Culture
Understand how leadership style intimately affects the creation of a lean culture

This video is part 1 of 2 of the set:  Creating a Continuous Improvement/Lean Culture

Video Length:
21 min

True lean, quality, and business transformation results (i.e. doubling inventory turns, lead times cut to days, double digit quality and productivity gains) can only be attained with the development of a continuous improvement culture.  A true CI culture can only be developed with leadership personnel who are humble and not ego driven.  Leadership needs to guide and coach, challenge, allow for employees to make mistakes, and not micro-manage.


  • Introduction  (2:11 min)
  • Humble leadership  (1:37 min)
  • “Good to great” leaders  (2:29 min)
  • Change your behaviors to those of a humble leader  (7:42 min)
  • Attributes of an effective leader  (2:46 min)
  • Instilling leadership attributes into the organization  (3:35 min)
  • Closing thoughts  (0:56 min) 

Target audience

  • Primary:  Top management
  • Secondary:  Middle management
"Strive not to be a success, but rather to be of value. "
– Albert Einstein