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Quality Digest Professional Development Curriculum

The Evolving Skill Set of Todays Quality Professional
On demand
The Evolving Skill Set of Today's Quality Professional [Slides]
Part 1 and Part 2
Video Length:
ID# web1
This product is only available as part of a set. Click here to view the full set.

The Evolving Skill Set of Today's Quality Professional

Part 1
Date:
Aired June 16, 2015. RECORDING AND SLIDES AVAILABLE
Time:
11 a.m. Pacific

Part 2
Date:
Aired August 6, 2015. RECORDING AND SLIDES AVAILABLE.
Time:
11 a.m. Pacific

About the presenter
Joseph A. DeFeo is president and executive coach with Juran Global. He is recognized worldwide for his training and consulting expertise which enables organizations to achieve superior results. For additional information, visit www.juran.com.

 

What you learn
As an attendee, you will learn how to improve your skills to be able to better perform the following services for your organization:
• More efficiently conduct an independent evaluation of product and service quality
• More effectively deploy quality control, quality or product assurance, inspection, testing, and audits
• Drive out customer dissatisfaction by properly managing the corrective action process
• Be a better coach to your organization in the use of lean and Six Sigma tools
• Understand when to use data-driven methods—such as statistical process control—to monitor performance

Special benefits
• Continuing education units (CEU) offered through this program: 0.2
• Instructor-graded self-assessment tool and personalized career development plan
• The first 50 registrants will receive an autographed copy of Joseph DeFeo and J.M. Juran's book, Juran Quality Essentials For Leaders
• On-demand access to both programs